Submission Service FAQ

Table of Contents

• Why should I trust you?
• How many sites do you submit to?
• How many sites will list my product?
• You say you do submissions manually. How do I know?
• What is PAD?
• Can you start my promotion campaign sooner?
• I have already submitted my product to some download sites. Do I have to send you a list of these sites?
• Our software is delivered as an online subscription (and not a download). Is your service suitable for us?
• One question, with regards to the download.com or tucows.com sites. Are there any FREE options with those sites? Can my product be submitted to them without fees?
• How do I know if my pad file is good enough for sites to accept my software?
• Can you handle the PAD file creation and provide instructions for where to put it on our server?
• I'd like to know how many of the sites that you submit the software to accept freeware apps as well?

Why should I trust you?

We are known as reliable providers of software marketing solutions since 1999. As members of such professional organizations as ASP, ISDEF and SWRUS, we actively participate in the shareware industry life. Feel free to ask about us in either of these developer communities.

Back to Top

How many sites do you submit to?

Our database of download sites contains more than 1000 titles. We submit your app to all appropriate sites from our database. See our current database statistics.

Back to Top

How many sites will list my product?

If you have fixed any issues with your PAD file as pointed out by our Submission Managers and you forward messages from download sites in timely manner, we guarantee at least 200 listings on download sites. Normally, you will get more than 240.

Back to Top

You say you do submissions manually. How do I know?

There is no robot that could achieve this level of quality.

Back to Top

What is PAD?

PAD is an acronym for Portable Application Description. It is a system that helps authors provide product descriptions and related information to online sources in a standardized manner, and using a standard database format. This allows webmasters and program librarians to automate their submission processing and listings creation. PAD saves time for both authors and webmasters.

We encourage you to use our free PADManager to create your PAD files.

Back to Top

Can you start my promotion campaign now?

We do our best to start every promotion campaign ASAP. However, there is usually a 1 week queue of orders. Please, try to place an order early if you wish your promotion campaign to be started on a certain date.

Back to Top

I have already submitted my product to some download sites. Do I have to send you a list of these sites?

Thank you but no. Our submission managers will search all the download sites for existing listings of your product.

Back to Top

The submission price is per-product and per-batch (or version if you want to call it so). If we have 2 products that would be $140 then for each version submission?

Yes, exactly. There is a per-PAD fee. And every 10th promotion campaign is free.

Back to Top

We already have products submitted to some directories. What will happen to those submissions - some sites require log in and password to submit the data.

Our submission managers will find all your existing listings and will do their best to update your existing listings where possible. They will request login info to the e-mail that you used to create your accounts on download sites and they will request that you forward any replies from download sites to them. You can also provide a list of passwords if you remember them.

Back to Top

If you sign-up under some specific name for our product do we get the username and password back after the submission is done or do you submit it using your own name?

We act on your behalf, use your name and use the login and password that you've selected. Upon completion of your promotion campaign, you receive a report that contains, among the other info, your logins/passwords for each download site from our database.

Back to Top

Our software is delivered as an online subscription (and not a download). Is your service suitable for us?

We need you to create a downloadable file containing a demo of your product. You can use Wink (http://www.debugmode.com/wink) or other similar tools. Then we'll submit the demo file to download sites.

Back to Top

Our software is delivered as an online subscription (and not a download). Is your service suitable for us?

We need you to create a downloadable file containing a demo of your product. You can use Wink or other similar tools. Then we'll submit the demo file to download sites.

Back to Top

One question, with regards to the download.com or tucows.com sites. Are there any FREE options with those sites? Can my product be submitted to them without fees?

Yes, we submit your product to Download.com and Tucows.com by utilizing their free options.

Back to Top

How do I know if my pad file is good enough for sites to accept my software?

After you place an order, we will set a start date for your PAD file check. On the specified date, one of our submission managers will contact you regarding PAD file checking issues. In order to achieve better results, please follow all our recommendations concerning the PAD file. We will proceed to the submission when all PAD file issues are handled.

Back to Top

Can you handle the PAD file creation and provide instructions for where to put it on our server?

You will receive our recommendations regarding PAD file creation after you place the order. Should you still have any questions, we will help you to create a PAD file.

Back to Top

I'd like to know how many of the sites that you submit the software to accept freeware apps as well?

Most shareware sites accept freeware and demo-versions. We normally submit freeware products to shareware sites as well. The number of sites which will list your product should be the same as for a shareware product.

Back to Top